Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For your convenience, "drop-off" appointments are available for a nominal charge.  A "drop off" means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to "drop off" sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients.  Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.

For the safety of all animals in our care, we require that all vaccinations be up to date and be free of internal and external parasites. We are still on closed door policy until further notice. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation in this matter. 

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, and cash. We also accept ScratchPay and Care Credit. We are very sorry, but can no longer accept personal checks.